Fraser Suites Akasaka Tokyo: complimentary 3D2N stay with AMEX

With Japan opening up – my family and I were definitely excited with the ease of travel to the land of the rising sun again. Pre-pandemic, we typically travelled to Japan at least once a year, so it’s something we sorely missed. For this trip to Tokyo, we stayed at this place as well as at the Conrad Tokyo.

Here’s the backstory of how I got a complimentary stay at Fraser Suites Akasaka Tokyo.

Fraser Suites Akasaka Tokyo

It’s thanks to the American Express Platinum Charge card.

The card’s lifestyle benefits are practically unrivalled: hotel and travel perks (complimentary hotel stay, Elite statuses in 4 Hotel Rewards programmes, unlimited airport lounge visitations), dining privileges (see love dining hotel guide and restaurant guide), and other perks (e.g. spa discounts) – it’s worth the hefty annual fees of S$1712

One of the lesser-known card benefits: Platinum charge card holders do NOT have to pay the annual fees of other American Express cards that they own.

Personally, I also hold the American Express Platinum Reserve card (not to be confused with the Platinum Charge card), and the Krisflyer Ascend Credit card – and both annual fees of $535 and $337.05 respectively are waived.

The Platinum Reserve card is a cheaper and inferior version of the Platinum charge card, but just by virtue of owning it, card holders enjoy additional benefits in the form of vouchers (e.g. complimentary wine, special hotel stay rates).

Image Source: courtesy of American Express

The kicker is here: Platinum Reserve card comes with a complimentary 3D2N stay at a participating Fraser property.  This is given annually upon renewal of card membership. Participating properties are found globally – see list of participating locations here.) With no annual fee payment required on this card, this complimentary stay is pretty much a sweet add-on to the other American Express benefits.

Voucher: Complimentary 3D2N stay at partcipating Fraser properties worldwide

In Singapore, I’ve previously stayed at Capri by Fraser at Changi City (In fact, that was the ONLY local option available during the COVID-19 pandemic, when travel was out of the question). 

But now, with travel actually being feasible, this voucher would be as relevant as pre-pandemic times. 

Want to apply for an American Express credit card? Apply through one of my referral links and receive either bonus Membership Rewards points, vouchers and / or Krisflyer miles:

Welcome to Fraser Suites Akasaka Tokyo

The family (consisting of myself, husband, and two small children), after arriving in Tokyo made our way to the hotel.

Fraser Suites Akasaka Tokyo had opened in August 2020 and is rather new.

Check-in counters

At the time we visited, the staff there spoke minimal / basic English. There IS an English-speaking staff but it so happened that he wasn’t around when we arrived. Not a problem because I do speak decent Japanese, but it might be a deal breaker for some. Though, this could easily get better in the near future as Japan expects more foreign visitors.

Aesthetically pleasing wall area by the lobby

The husband and kids hung out in the waiting area while I checked in.

Waiting Area

Nearby, they explored the on site dining establishment, Moss Cafe.

Moss Cafe

Prices are above average by Japanese standards, but hey, this is a hotel after all.

Moss Cafe

The place is beautiful however, and the staff did mention that if we choose to have breakfast at the hotel, it would be right here (note: breakfast not included in complimentary 3D2N stay, but rather an a la carte add-on).

Peaceful and Serene

Check-in wise, despite the lack of English-speaking staff, the Japanese staff were VERY friendly, super polite, tried their utmost best to welcome us, and spoke kindly to the children. Without reservation, it is 10/10 for attitude and service.

And then, we made our way to the rooms

Anyhow, check-in was a breeze. I presented my American Express platinum reserve card, the voucher for the complimentary 3D2N stay, and received the key cards to our room.

Deluxe Room

The complimentary room type for our 3D2N stay at Fraser Suites Akasaka Tokyo is the Deluxe Room.

Entrance – bathroom door on left, wardrobe and washing machine on right

The room was minimalist but modern. Light earth and wood tones, clean lines, and ergonomic designs.

Wardrobe by the entrance

On the other side is our king-sized bed, a baby cot, a sofa and a workdesk area.

King sized bed

Unlike the entrance area where the floor had a wooden finishing, this part of the room is carpted, erecting a psychological sense of separation between the room’s compartments.

Deluxe Room

Baby cot – I requested for one at the time of reservation, and the hotel was happy to comply.

Baby Cot

In many modern Japanese hotels, when guests inform the hotel that an infant / toddler is staying with the parents, a diaper bin might just show up. 

It’s so thoughtful and things like these make parents so happy; throwing out soiled diapers without worrying about the room smelling like diapers / needing to find a separate plastic bag for it? YESSSSSS.

Diaper disposal bin

We also loved the little movable table by the sofa and work station area. It is designed to go over the sofa.

Sofa and desk area

Obligatory picture of the workdesk. Look closely – notice the black square on the table? 

lamp by the workdesk

Open it – ta dah.

Hidden power socket. Slide to open and close.

Houskeeping left some minions-themed stickers for the kids. Aww.

For the kids

From the room, we get a view of the building-dense Tokyo.

View of Tokyo from the room

Though my kids would very much rather watch TV.

Television mounted on the wall

The coffee and tea making facilities lie between the bed and entrance areas.

Separated coffee and tea making area

There’s more than ample counter space. 

Counter area

All items provided are pretty standard – nespresso machine, coffee capsules, tea bags, mini fridge, cups and glasses.

Mini Fridge

Washing Machine

A really cool feature in the Deluxe Room at Fraser Suites Akasaka Tokyo: there’s a washing machine.

Located by the entrance

Fitted in a space-efficient manner in the wall, the machine here functions as both a washer and dryer.

Washing Machine

Laundry detergent is provided.

Laundry detergent – see the little plastic box on the shelf?

Though we kind of LOL-ed that the entire machine is operated in the Japanese language.

Again, not an issue for us (husband is a Japanese, and I understand it fluently enough) and we managed to use the washer and dryer functions easily. It’s only much later in our stay, that we realised the room’s guestbook had English instructions on how to operate the machine in English. Haha!

Everything is in Japanese

Bathroom

The bathroom was also well-designed. I was really awed at how they save space here – see the shelving compartments for toilet paper, weighing scale, and towels?

And the very detailed panel for operating the toilet. 

World’s most complex toilet configuration

More toothbrushes and other bathroom amenities lay in a sliding drawer, right under the two power sockets for hair dryers / shavers. 

Sliding drawer of bathroom amenities

On the other side is a basic shower area, with rain shower capabilities.

Shower area

Within the shower area, there’s body wash, soap, and shampoo by Malin + Goetzi. I love this series – they give off a natural grass-and-flower-like kind of fragrance.
Fraser Suites Akasaka Tokyo

Bathroom Amenities by Malin + Goetzi

Gym and Sauna

I’ll say this upfront: there is no swimming pool at Fraser Suites Akasaka Tokyo. 

There is a gym and sauna, and these are basic but adequate.

Gym

It’s all standard gym equipment: threadmills, weights, bicycles, weight-training machines.

Empty most of the time

Next to the gym is a basic locker room and change area.

Locker Area

The shower and sauna is super basic – looks like it’s for a one-person usage at any given time.

Simple shower and sauna area

A single seater for ONE person (or two at most? But damn, isn’t it awkward to sit so closely next to someone else in a sauna, unless you’re super close friends or something?).

Tiny sauna

Thankfully, at the time of our visit at least, the gym and sauna were usually empty. Honestly, if there was another person using the facilities, instead of waiting around for it, I’d probably just wash my hands and head back to the room.

Hand washing area

Overall thoughts: Fraser Suites Akasaka Tokyo

At the time of staying, (taking into account the weak Japanese yen around the later part of 2022), the regular room rate works out to be about SGD 150 to SGD 200 for most nights. For that price in Japan,  the room is a reasonable size. It’s hard to comment if the pricing is as such because of the pandemic or the economic situation in Japan – I can only say it is what it is.

But we did love the room. There was ample space for our two small children, the bed was comfortable, and we had no complaints. 

It was wonderful that we managed to stay complimentary for the 3D2N duration. In Japan, accomodation is generally not very cheap, so considering everything we’ve got, it was overall a very excellent stay.

 

Final Note:

At the time of writing, this property is has announced a temporary closure until July 2023. As such, in the interim, this property is not available for redemption of complimentary 3D2N stay with the American Express voucher. The other Japan property would be Fraser Residence Nankai in Osaka.

For the list of other participating properties globally, please check out this link right here. 

 

Update late 2023:

There is no more news regarding the reopening of Fraser Suites Akasaka Tokyo (not that I could find, at least). Currently, it is unclear if the property will ever reopen, or whether it has been permantly closed. Readers are advised to check hotel availability carefully before making any travel or stay-related decisions.

Apply for an American Express credit card

American Express Platinum Charge Card (Image source: American Express)

Inspired by this post and want to apply for an American Express credit card? Apply through one of my referral links and receive either bonus Membership Rewards points or statement credit:

Disclaimer: the views and opinions expressed on this page are that of Happy High Life and may not necessarily reflect the position of American Express. Happy High Life is not responsible for any decisions made by readers. The terms and conditions for each credit card's application and usage may be subject to change by American Express. Therefore, readers are recommended to check any matters with American Express or its partners; the list of all benefits of the Platinum Charge Card can be found here.

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